HTC
Gencia were tasked with engaging MNO & MVNO retail sales staff anytime and anywhere and incentivise them to sell more HTC smartphones. Speed, ease of use and robust data capture were key requirements.
Gencia designed and developed a bespoke, AWS cloud-hosted digital retail partner training & engagement hub where staff received points (for taking product knowledge tests successfully) in order to earn rewards. Participants received & redeemed rewards on their smartphones securely using Gencia’s bespoke mobile-based reward redemption system.
